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Managing your account

How to control your account, and how to delete it

Most account management in Thunk.AI is self-service. Open the menu under your account icon (top right of the website) and choose My account to open your settings.

The same menu also has My thunks (back to your list of thunks), Help center, Product updates, and Sign out.

What you'll find in your settings

Your settings page is laid out like a thunk: a narrow menu down the left side, which expands when you point at it, and the selected item's tabs on the right. Which items you see depends on your role.

Menu item

Who sees it

What it's for

Account Settings

Everyone

Information about you, and your privacy choices

Subscription

Everyone

Your organization's subscription and its limits

Organization

Everyone

The organization you belong to and its members

Forward Deployed Agent

Everyone

Connecting coding agents and scripts to your account. A Forward Deployed Agent (FDA) is an AI assistant, such as Claude or Codex, that builds and tests thunks for you through the FDA MCP

Environments

Everyone with an environment

Your personal environment and the organization environments you have access to

Org Admin: your organization

Organization owners and admins

Managing your organization's users and shared resources

Select an item, then pick a tab to see its details. The bar above the tabs shows where you are, for example Account › Forward Deployed Agent.

Account Settings, Subscription, and Organization

  • About you — describe yourself, your team, and your company. The more you share, the more helpful the AI agent can be when it plans and runs your thunks.

  • Privacy — choose Manage Cookie Preferences to control how cookies are used for analytics and error monitoring.

  • Organization — the organization you belong to, its owner, its admins, and its members. If your account is not in an organization yet, this section says so and tells you how to set one up.

  • Subscription — your organization's subscription and the limits that come with it.

To learn how organizations, owners, and members work, see Users, Organizations, and Governance.

Environments

Environments opens a list of the environments you can see, with your personal environment first. Select one to open its page.

Your personal environment holds the resources that belong to you, rather than to your organization:

  • Connections — your personal connections to business applications such as Google Drive, Microsoft 365, and MCP servers. See Connections to Business Applications.

  • Credentials and Authorized Thunks — the OAuth credentials your connections sign in with, and the thunks you have allowed to act on your behalf. See Manage OAuth credentials and authorized thunks.

  • LLMs and Default LLMs — the AI models available to you, and which ones are used by default.

Your organization's environments have the same Connections, LLMs, and Default LLMs sections. There you can view the connections but not change them; they are managed by your organization's administrators. See Configuring Environment Settings.

Org Admin (organization owners and admins)

If you own or administer an organization, you also see an Org Admin item named after it. Its Users tab is where you add and remove members and admins. Depending on how your organization is set up, it can also include shared AI model keys, model definitions, and environments. See Orgs, Roles, and Environments: Enterprise Administration Guide.

Services that go through Thunk.AI support

Some account services are handled by contacting [email protected]:

  • Setting up an organization, or bringing your own AI model keys if your account is not yet in an organization

  • Access to compliance reports and security audits

  • Account data export

  • Account deletion and associated data deletion

At any time, if you wish to delete your account and all related data, contact [email protected]. A member of our team will take the necessary actions and confirm when your account is deleted.

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